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61:在项目中途,一名团队成员告知项目经理,鉴于项目范围的复杂性,估算的项目进度不充分,项目经理首先应该怎么做?
Halfway through the project,a team member told the project manager that,given the complexity of the project scope,the estimated project was not progressing sufficiently,what should the project manager do first?
A:管理风险并实施风险响应活动
Managing risk and implementing risk response activities
B:分析报告以确定最佳的行动措施
Analyze reports to identify best practices
C:收集并记录经验教训
Collecting and documenting lessons learned
D:执行详细的分析,如需要的话可提交变更请求
Perform detailed analysis and submit change requests if needed
62:在项目执行阶段,一名项目团队成员在执行分配给他的任务时有困难。项目经理应该怎么做?
During the executing phrase of a project,a project team member has difficulties in performing the tasks assigned to them.What should the project manager do?
A:更换团队成员
Replace the team member
B:与该团队成员谈话,需要的话提供培训
Have a meeting with the team member and provide training if required
C:将问题上报给管理层
Escalate the problem to the management
D:改变基准以应付可能的延期
Change the baseline to comply with the possible delays
63:一个项目都有特定的服务水平协议,以保证对客户的服务质量。项目经理应使用什么样的工具,来确定该服务的稳定性,以及他的可预测性?
A project has specific service level agreements which assure quality of service to the customer what tool can the project manager use to determine that the service is stable or has a predictable performance?
A:控制图
Control charts
B:帕累托图
Pareto charts
C:流程图
Flowcharts
D:标杆对照
Benchmarking
64:项目团队成员担心一项批准的变更请求会增加范围,延长时间线,但是却不增加预算。项目经理应该怎么做?
Project team members are concerned that an approved change request might expend the scope,delay the timeline,but does not include the additional budget.What should the project manager do?
A:寻求可选替代方案,在现有预算范围内管理工作。
Look for alternatives to manage work within the existing budget.
B:要求管理层增加预算。
Ask management for a budget increase.
C:激励团队面对挑战。
Motivate the team to meet the challenge.
D:拒绝批准的变更请求。
Reject the approved change request.
65:项目经理向项目发起人提供增加一个新功能所需的预计活动费用。项目经理参考WBS和历史数据后,预计这项活动实际上需要20天,在最坏情况下的需要32天,在最好情况下需要14天。如果每天的费用为$140元,则增加这项新功能的预计费用是多少?
The project manager provides the project sponsor with an expected activity cost for adding a new feature.The project manager refers to the WBS and historical data,and estimates that the activity requires 20 days realistically,32days in worst case scenario and 14days in a best case scenario.If the cost per day is$140,what is the expected cost to add the new feature?
A:$2,520
$2,520
B:$2,940
$2,940
C:$3,080
$3,080
D:$3,640
$3,640
66:在于项目团队成员的非正式谈话中,项目经理发现某个关键部分的供应商在执行一个已获批准的产品变更时有问题。项目经理接下来应执行下列哪一项?
In informal conversations with project team members,the project manager found that a key part of the vendor was having problems executing an approved product change.Which of the following should the project manager do next?
A:实施对供应商的质量审计
Implement quality audits for suppliers
B:安排一次变更控制会议
Schedule a Change Control meeting
C:审查供应商的工作绩效
Review supplier's work performance
D:与供应商的高级经理谈话
Talk to the senior manager of the Supplier
67:在下列哪一个过程中,项目团队将收到标书并根据预先定义的标准审查卖方资格?
In which of the following procedures will the project team receive the bids and review the seller's eligibility according to the predefined criteria?
A:实施采购
Implementation of procurement
B:计划采购
Planned procurement
C:管理采购
Manage Procurement
D:授予采购合同
Awarding of purchase contracts
68:项目的客户告诉项目经理他已经没钱了,不能再支付该项目。项目经理应该首先做什么?
The customer on a project tells the project manager he has run out of money to pay for the project.What should the project manager do FIRST?
A:推迟进度中的多数项目工作,以给客户时间去寻找资金
Shift more of the work to later in the schedule to allow time for the customer to get the funds.
B:进入行政收尾
Enter administrative closure.
C:停止工作
Stop work.
D:解散一部分项目团队
Release part of the project team.
69:有一部分项目工作从外部资源采购,项目团队制定采购计划,并向多个供应商发出建议邀请书,团队从潜在供应商那里获得关于工作的询问,为向潜在供应商提供响应,项目团队应该怎么做?
A portion of the project work is sourced from external sources,the project team makes the purchase plan and sends out a proposal invitation to multiple vendors,the team obtains inquiries about the work from the potential suppliers,and what the project team should do to provide responses to potential suppliers.
A:向每一位供应商发送单独回复
Send a separate reply to each supplier
B:在项目团队中为每一位供应商指定单个联系人
Assign individual contacts to each vendor in the project team
C:修订建议邀请书,将对所有问题的回复包含在内,并分发给所有供应商
Revised proposal invitation to include responses to all questions and distribute to all suppliers
D:召开投标人会议,澄清所有供应商的全部问题
Convene a meeting of bidders to clarify all suppliers'issues
70:项目接近完工,团队成员向项目经理报告一个会影响到重要期限的问题,每周状态报告将在第二天发送主要相关方,项目经理下一步该怎么做?
When the project is nearing completion,the team members report to the project manager a problem that will affect the critical period,and the weekly status report will send the key stakeholders the next day,and what should the project manager do next?
A:更新问题日志,通知发起人并使用问题升级流程,问相关方报告可能延迟
Update the issue log,notify the initiator and use the escalation process to ask the relevant party to report possible delays
B:在下一次状态周报告中通知相关方,与他们讨论可能的解决方案,
并请求预算和进度延期
Notify stakeholders in the next status week report about possible solutions and request budget and schedule delays
C:核实这个问题是否包含在风险计划中,如不在,则应该将其包含在
内,并编制风险减轻计划
Verify that the issue is included in the risk plan and,if not,include it and prepare a risk mitigation plan
D:更新问题日志,将可以帮助解决问题的所有人员包含在内,并与相
关方就此问题进行沟通
Update the issue log,include all people who can help solve the problem,and communicate with relevant parties on this issue
本期答案:
61、正确答案:D
解析:根据题意,项目中途,由于项目范围的复杂性,之前估算的项目进度不充分,项目经理首先要处理这个问题,处理的前提是进行详细分析,如果需要就提交变更请求。
62、正确答案:B
解析:9.4.2.6培训。应该根据项目团队管理过程中的观察、会谈和项目绩效评估结果,来开展必要的计划外培训。
63、正确答案:A
解析:所属知识领域:项目质量管理。所属过程组:规划过程组。在实施质量控制过程中,需要收集和分析控制图中的相关数据,来指明项目过程与产品的质量状态。控制图直观地反映某个过程随时间推移的运行情况,以及何时发生了特殊原因引起的变化,导致该过程失控。控制图以图形方式回答这个问题:“该过程的偏差是在可接受的界限内吗?”控制图中的数据点可以显示过程的随机波动、突然跳跃或偏差逐渐扩大的趋势。通过持续监测一个过程的输出,控制图有助于评价过程变更是否达到了预期的改进效果。B用来选择最值得解决的问题;C显示各步骤的关系用来预测问题;D用来比较以确定最佳实践。对各个工具的用途要弄清楚。
64、正确答案:A
解析:项目经理和项目团队应该按照批准的变更执行工作。
65、正确答案:B
解析:本题考查的是PERT法,又称三点估算法。均值e(t)=(14+4*20+32)/6=21天,预计费用=21*$140=2940
66、正确答案:C
解析:见PMBOK第6版中12.3.2.3/数据分析,绩效审查。对照协议,对质量、资源、进度和成本绩效进行测量、比较和分析,以审查合同工作的绩效。它可以包括买方开展的检查、对卖方所编相关文件的审查,以及在卖方实施工作期间进行的质量审计。
67、正确答案:A
解析:实施采购过程要按照标准审查卖方资格,目的是为了选定卖方,在实施采购过程中,团队收到标书或建议书,并按事先确定的选择标准选出一家或多家有资格履行工作且可接受的卖方。
68、正确答案:B
解析:每个项目都必须收尾,行政收尾给执行机构带来好处,所以停止工作(选项C)不对。选项A和D不能解决这个问题,它们只是推迟处理它。当中断项目资金投入后,即项目提前结束,应执行项目收尾过程。项目收尾包含产品或服务的移交、行政收尾和采办收尾三方面。
69、正确答案:D
解析:投标人会议(又称承包商会议、供货商会议或投标前会议)就是在投标书或建议书提交之前,在买方和所有潜在卖方之间召开的会议。会议的目的是保证所有潜在卖方对本项采购(包括技术要求和合同要求)都有清楚且一致的理解,保证没有任何投标人会得到特别优待。要把对问题的回答,以修正案的形式纳入采购文件。
70、正确答案:D
解析:9.5.1.2问题日志,问题日志记录由谁负责在目标日期内解决特定问题,并监督解决情况。