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161:管理层已经向你保证如果你提前完成该项目,客户会给你一部分奖励。在最后完成一主要的交付成果时,你的团队告诉你该应付成果满足合同的要求但是不能提供客户所需的功能。如果该交付成果已经晚了,所以项目不能提前完成了。你应该采取什么措施?
Management has promised you part of the incentive fee from the customer if you complete the project early.While finalizing a major deliverable,your team informs you that the deliverable meets the requirements in the contract but will not provide the functionality the customer needs.If the deliverable is late,the project will not be completed early.What action should you take?
A:就这样递交交付成果
Provide the deliverable as it is.
B:告诉客户情况是这样的,寻找一个双方都能接受的解决方法
Inform the customer of the situation and work out a mutually agreeable solution.
C:开始由客户编写引起延误的列表以准备谈判
Start to compile a list of delays caused by the customer to prepare for negotiations.
D:悄悄削减其它活动以为修复该交付成果节约时间
Cut out other activities in a way that will be unnoticed to provide more time to fix the deliverable.
162:项目经理即将完成一个项目,团队将经验教训,调查,风险和问题日志等项目文件资料存档,为什么很重要?
Why is it important that the project manager is about to complete a project where the team will archive the project documents such as lessons learned,surveys,risks and problem logs?
A:它应该是每个收尾阶段的组成部分
It should be an integral part of each closure phase
B:它会成为历史数据库的组成部分
It will be part of the historical database
C:它会改善实施组织中的团队激励
It will improve team motivation in the implementation organization
D:它会提高对未来项目的管理
It will improve the management of future projects
163:项目经理希望确定产生项目中大部分问题或缺陷的原因。为帮助确定问题,项目经理应该使用哪项工具?
A project manager wants to identify the causes that product the large majority of the problems or defects in a project.Which tool should the project manager use to help identify the problem areas?
A:控制图
Control chart
B:流程图
Flow chart
C:帕累托图
Pareto chart
D:散点图
Scatter diagram
164:项目经理与客户一起进行检查,确认项目可交付成果是否符合产品验收标准并满足客户的期望。这些行动属于下列哪一个过程的组成部分?
The project manager conducts an inspection with the customer to confirm that the project deliverables meet the product acceptance criteria and fulfill the customer’s expectation.These actions are part of which of the following processes?
A:控制质量
Control Quality
B:项目或阶段收尾
Close Project or Phase
C:控制范围
Control Scope
D:确认范围
validate Scope
165:一个多阶段项目发起人离开公司,项目文件已获得批准并满足其目标。资源预算已到位。项目经理接下来应该怎么做?
The sponsor of a multiphase project quits the company.The project is documented and is meeting its objectives.The resourcing budget is in place.What should the project manager do next?
A:在离开组织的发起人的主管同意下,评估项目的持续需求
Assess the continuous project need by agree of the superior of the sponsor quit
B:立即开始项目收尾过程
immediately start the project closing process
C:检查与商业论证的符合性
check alignment with the business study
D:延迟重新评估,直至项目结束并资金已经完全使用。
delay reassessment till the prefect funding has been used at the end of the project
166:以下哪一项最好地说明了在信息有限地情况下进行的成本或周期预测的特点?
Which of the following statements best characterizes a cost or duration estimate developed with a limited amount of information?
A:它应该是需要的管理储备规划的一部分
It should be part of the planning for the needed management reserve.
B:它是识别风险的输入项
It is an input to identify risks.
C:它是识别风险的输出项
It is an output to identify risks.
D:它是项目风险优先排序中必须考虑的因素
It must be factored into the list of prioritized project risks.
167:项目经理将项目计划给利益相关者,并且获得他们的支持。后来,一个利益相关者说详细的交流计划需要改变。项目经理和利益相关者讨论这个计划,他们也同意项目经理给出的调整建议。接下来,项目经理应该怎么做?
A project manager presents the project plan to key stakeholders,and obtains approvals.Later,a stakeholder says that a detail in the communications plan reeds to be changed.The project manager discusses it with stakeholder and they agree to the suggested changes.What should the project manager do next?
A:创建附属文件中的沟通管理计划。
Create subsidiary documents in the communications management plan.
B:制定一个变更请求,并提交给变更控制委员会。
Generate a change request and submit it to the change control board.
C:项目计划不变,与之前利益相关者批准的保持一致。
Keep the project plan as it has been approved by stakeholders.
D:更改交流计划,并请求利益相关方的批准。
Change the communications plan and request stakeholders’approval.
168:项目经理从一个符合进度和预算的项目中辞职。在聘用了替代的项目经理后,项目经理提出的意见被团队成员反对。团队处于下列哪一个发展阶段?
A project manager resigns from a project that is on schedule and on budget.A new project manager is hire,the team members oppose the ideas presented by the new project man.The team is in which of the following stages of development?
A:形成阶段
Forming
B:规范阶段
Naming
C:成熟阶段
Performing
D:震荡阶段
Storming
169:项目经理将一个变更请求通知指导委员会这属于下列哪一项范畴?
The project manager informs the Steering Committee of a change request which of the following categories?
A:推式沟通
Push type communication
B:纠正措施
Corrective action
C:公开沟通
Open communication
D:预防措施
Preventive measures
170:一家公司欲成为全球市场行业领军企业,启动一个项目来研发实施了创新技术的新产品。公司的项目发起人首先应该完成下列哪一项?
A company wants to be the industry global market leader and starts a project to develop a new product implementing an innovative technology,what should the company's project initiator complete first?
A:项目工作说明书
Project statement of work
B:项目计划
project plan
C:产品规格书
procurement plan
D:采购计划
procurement plan
本期答案:
161、正确答案:B
解析:选项A和D忽略了客户的最大利益。应已与其它变更命令一起解决了任何延期,所以选项C不对。正确的解决方法是和客户谈(选项B)。你也许还能赢得奖金并找到一个双方都同意的解决方法。想想告诉客户能带来的商誉。
162、正确答案:D
解析:把历史信息和经验教训信息存入经验教训知识库,共未来项目或阶段使用。
163、正确答案:C
解析:帕累托图,是一种特殊的垂直条形图,用于识别造成大多数问题的少数重要原因。
164、正确答案:D
解析:指南-5.5确认范围,是正式验收已完成的项目可交付成果的过程。本过程的主要作用是,使验收过程具有客观性;同时通过确认每个可交付成果,来提高最终产品、服务或成果获得验收的可能性。
165、正确答案:C
解析:如果商业论证符合组织需求,发起人更换,项目也可以继续。
166、正确答案:B
解析:参见PMBOK第6版11.2.1.2项目文件,成本估算和持续时间估算作为识别风险的输入项
167、正确答案:B
解析:指南-4.6实施整体变更控制,变更控制流程,提出请求后组织分析影响,形成备选方案提交评审,记录评审结果并实施。
168、正确答案:D
解析:震荡阶段:团队成员不能用合作和开放的态度对待不同的观点和意见。
169、正确答案:A
解析:参见PMBOK 10.1.2.4。考点:推式沟通
170、正确答案:A
解析:所属知识领域:项目整合管理。所属过程组:启动过程组。工作说明书Statement of Work(SOW)是对项目需交付的产品、服务或成果的叙述性说明。项目工作说明书为制定项目章程的输入。出处:4.1.1.1