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1：一个项目连续错过交付日期，项目团队评估完该情况后，项目经理意识到团队绩效差的原因在于团队成员对于自己的职责缺乏清晰认识。项目经理首先应该关注哪一项？
A project has consistently missed the delivery dates.After assessing the situation with the project manager realizes the poor performance is due to a lack of charity for team member’s responsibilities?What should the project manager focus on first?
A：创建RACI图
Create a RACI chart
B：巩固领导团队的角色
Consolidate the role of the leadership
C：协商获得具有更高技能的新团队成员
Negotiation for new team member with stronger skills
D：使用奖励和强制权利激励成员
Use reward and coercive power to motivate the team
2：作为一个财务问题的结果，卖方A将延迟一项关键产品。项目经理识别到另一个卖方，可以提供类似产品。项目经理下一步该怎么做？
As a result of a financial problem,seller A will delay a key product.The project manager
identified another seller who could provide similar products.What should the project manager do next?
A：向变更控制委员会提交一项变更请求。
Submit a change request to the change control board.
B：与潜在卖方召开投标人会议。
Hold bidders meeting with potential sellers.
C：审查商业论证，确定投资回报。
Review business justification and determine return on investment.
D：向采购部门提交一份变更请求。
Submit a change request to the purchasing department.
3：签约公司未达到质量标准，并且可交付成果频繁延迟。项目经理发现，现有合同条款无法确保卖方提高绩效。为避免卖方的低绩效，项目经理本应采取何种行动？
A contracted firm is not meeting quality standards and the deliverables are frequently late.The project manager discovers there are no existing contract terms that could ensure a better.What should have been done by the project manager to prevent the seller’s low performance?
A：让项目经理团队执行影响分析
Have the project manager’s team do an impact analysis
B：实施采购绩效审查
Conduct procurement performance reviews
C：实施风险再评估
Conduct a risk reassessment
D：参与合同的详细拟定
Be involved during the contract elaboration
4：项目经理说：我现在不能处理这件事。此时，该项目经理用的何种冲突解决技巧？
What conflict resolution technique is a project manager using when he says,I cannot deal with this issue now!
A：解决问题
Problem solving
B：强迫
Forcing
C：撤退
Withdrawal
D：妥协
Compromising
5：在定义活动过程中，一团队成员开始讨论一个项目经理从来没有听过的活动。此时项目经理应该怎么做？
During the Define Activities process,a team member begins to discuss activities that the project manager has never heard discussed.What should the project manager do?
A：确保团队成员理解并将这些活动包含在活动清单里了。
Make sure he has a good understanding of the activities and include the activities in the activity list.
B：询问团队成员需要完成这些活动的原因。
Ask the team member to explain why such an activity would be needed to complete the work package.
C：确认所有团队成员都认同这些活动。
Make sure the entire team agrees that the activities should be done.
D：评估变更的影响。
Evaluate the impact of the change.
6：一家公司计划使用新技术升级其销售点系统，提高生产力和竞争力。为了尽可能减小技术风险，公司开展了概念验证并制造一个原型。这种风险应对策略属于下列哪一项的实例？
A company plans to upgrade its point-of-safe system with new technology to improve products and competitiveness.To minimize the technology risk,the company conducts a proof-of concept and builds a prototype.This risk response strategy is an example of which of the following?
A：接受
Accept
B：回避
Avoid
C：减轻
Militate
D：转移
Transfer
7：在进行自制或购买决策后，你们公司决定对药品研究项目的管理工作进行外包。因为你们公司对项目管理是外行，不能完全了解合同所规定的管理服务范围。因此，最好是签订：
After conducting a make-or-buy analysis and reviewing its results,your company decided to award a contract for project management services on a pharmaceutical research project.Because your company is new to project management and does not understand the full scope of services that may be needed under the contact,it is most appropriate to award a
A：固定总价合同
Firm Fixed price contracts
B：总价加激励费用合同
Fixed price incentive Fee contracts
C：成本加固定费用合同
Cost plus fixed Fee contracts
D：工料合同
Time-and-materials contract
8：你在管理一个项目，该项目开发一种以大豆为原料，不含乳糖，富含镁的高营养饮料。该产品针对的是50岁以上的用户。你最近听说你的客户将你们的项目进度报告称为“汉莫拉比法典”，因为它们看起来是用象形文字书写的，只有埃及人才能读懂。这种情况可以通过以下哪种方法避免：
You are managing a project to develop a soy-based,lactose-free,magnesium-rich nutritional drink for the“over 50 market.You have recently heard that the client calls your progress reports the“Code of Hammurabi because they seem to be written in hieroglyphics and are completely indecipherable to all but an Egyptologist.This situation could have been avoided by
A：在项目开始的时候就通知客户报告将采用的形式
Informing the client at the start of the project of the types of reports they will receive
B：运用风险管理技术识别来自客户方面的风险
Using risk management techniques to identify client issues
C：雇佣一名专业报告撰写人员准备标准化的报告
Hiring an expert report writer to prepare standard reports
D：进行沟通计划
Engaging in communications planning
9：项目经理被任命管理一个开发项目。在测试过程中，发起人决定变更产品的其中一个主要功能。项目经理将会使用下列哪一项来涵盖这个开发成本？
A project manager is assigned to a development project.During testing,the sponsor decides
to change one of the product’s main functions.The project manager will cover the cost of this development using which of the following？
A：管理储备
Management reserve
B：应急储备
Contingency reserve
C：成本储备
Cost reserve
D：约束条件储备
Constraints reserve
10：项目团队遵循过程分析中说明的步骤来识别必须的改进。该任务应在哪一个过程组中执行？
The project team follows outlines in the process analysis to identify needed improvements.In which process group should this task be performed？
A：计划
Planning
B：执行
Executing
C：监控
Monitoring&Controlling
D：收尾
Closing
本期答案：
1、正确答案：A
解析：项目管理计划组件包括（但不限于）资源管理计划。资源管理计划为如何管理和最终遣散项目团队资源提供指南。责任分配矩阵，如果团队是由内部和外部人员组成，RACI矩阵对明确划分角色和期望特别有用。
2、正确答案：A
解析：替换供应商需要走变更流程，重大变更需要向CCB提交变更请求。
3、正确答案：B
解析：参见PMBOK第6版中12.3.2.3，考点：采购绩效审查。
4、正确答案：C
解析：9.5.2.1，撤退/回避：从实际或潜在冲突中退出
5、正确答案：B
解析：指南-6.2定义活动，识别和记录为完成项目可交付成果而须采取的具体行动的过程。本过程的主要作用是，将工作包分解为进度活动，作为对项目工作进行进度估算、规划、执行、监督和控制的基础，本过程需要在整个项目期间开展。
6、正确答案：C
解析：减轻措施包括采用较简单的流程，进行更多次测试，或者选用更可靠的卖方。还可能涉及原型开发，以降低从实验台模型放大到实际工艺或产品中的风险。
7、正确答案：D
解析：PMBOK第6版中12.1.1.6
8、正确答案：D
解析：PMBOK第6版中10.1.3.1规划沟通管理-输出-沟通管理计划
9、正确答案：A
解析：根据题意，产品的主要功能发生了变更，项目范围一定发生了变化，基
准也一定改变了，需要动用管理储备。参见7.2.2.6,考点：储备分析。
10、正确答案：B
解析：过程分析可以识别过程改进机会，同时检查在过程期间遇到的问题、制约因素，以及非增值活动。过程分析是管理质量的工具，而管理质量属于执行过程组。
