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11：应使用下列哪一项工具和技术来监督风险？
Which of the following tools and techniques should be monitor and control risk?
A：帕累托图分析，风险重新评估和趋势分析
Pareto chart analysis risk managements,and trend analysis
B：风险重新评估，风险审计和偏差和趋势分析
Risk reassessment.Risk audits,and trend analysis
C：储备金分析，敏感性分析和风险重新评估
Reserve analysis.Sensitivity analysis,and risk reassessments
D：控制图，储备会分析和风险重新评估
Control chart.Reserve analysis,and risk reassessments
12：下列哪一项属于质量控制的范畴？
Which of the following is an example of quality control?
A：确定项目和产品的质量要求和或标准
Identify quality requirements and\or standards for the project and product
B：确定工作是否能持续改进
Determine whether the work is continuously improving
C：提出措施建议，消除产品性能不符合要求的根本原因
Recommend action to eliminate the root causes of unsatisfactory product performance
D：确定项目活动是否符合组织和项目政策
Determine whether project activities comply with organizational and project policies,processes,and procedures
13：廉价的进口商品已经严重影响公司的业务。公司组建一支项目团队,开发新产品方案,希望在目前的$1亿营业收入基础上有所提高。项目团队起草了两套产品方案：产品A有40%的可能性将收入提高到$1.5亿,但有30%可能性因保证索赔使收入会降低至$6000万。还有30%可能性对收入无影响。产品B有50%的可能性将收入提高到$1.3亿,但有20%可能性因保证索赔和诉讼使收入会降低至$8000万。还有30%的可能性收入将保持不变。哪项产品能够提供最佳的EMV?
A company’s business has been seriously impacted due to cheaper imports.The company creates a project team to explore new product options to increase the revenue from the current value of$100 million.The project team drafts two product options:Produce A has a 40%chance of increasing revenue to$150 million and a 30%chance of reducing revenue to$60 million due to warranty claims.It also has a 30%chance that there will be no impact on revenue.Product B has a 50%chance of increasing revenue to$130 million and 20%chance of reducing revenue to$80 million due to warranty claims and litigation.There is a 30%chance that revenue will remain the same.Which produce provides the best EMV?
A：方案A,EMV为$1.08亿
Option A with EMV of$108 million
B：方案B,EMV为$1.11亿
Option B with EMV of$111 million
C：方案A,EMV为$1.11亿
Option A with EMV of$111 million
D：方案B,EMV为$1.08亿
Option B with EMV of$108 million
14：项目经理了解到一名团队成员未报告进度情况。项目经理确认已经向该团队成员分配项目活动，并让该团队成员负责交付产品。报告流程在批准的项目管理计划中有具体说明。项目经理下一步该怎么做？
The project manager learns that a team member’s progress is not being reported.The project manager verifies that team member is assigned project activities and is responsible for delivering products.The reporting process is described in the approved project management plan.What should the project manager do next?
A：审查并变更团队成员报告进度情况的方式
Review and change how team members are report progress
B：向团队成员培训现有报告流程
Coach the team member on the existing reporting process
C：将该问题上报给项目发起人
Escalate the issue to the project sponsor
D：为所有团队成员创建报告进度情况和激励措施
Create a report for all team members progress and incentives
15：人员配备管理计划有什么功能？
What function does the staffing management plan serve?
A：它描述项目角色和责任。
It describes project roles and responsibilities.
B：它是一份组织图，表明哪个组织单位负责哪个工作细目。
It is an organization chart that shows which organizational units are responsible for which work packages.
C：它描述人力资源何时、如何加入和退出项目团队。
It describes when and how human resources will be brought and taken off of the project team.
D：它包括有给定工作的资格、职责、权限的工作名称构成的书面大纲。
It contains written outlines by job title of the competencies,responsibilities,and authority of a given job.
16：在执行质量保证时，项目经理能够随机或者有计划地应用什么技术？
During the process of quality assurence what technique,which may be random or scheduled,could a project manager employ?
A：质量控制
Quality control
B：质量规划
Quality planning
C：质量审计
Quality audit
D：变更控制
Change control
17：由于相关方的进度制约条件，项目发起人要求项目经理放弃项目启动大会。下列哪一个项目管理过程被忽视了？
The sponsor asks the project manager to forgo the project’s kick-off meeting due to the stakeholder’s schedule constraints.Which project management process is being neglected?
A：管理相关方期望
Manage stakeholder Expectations
B：规划沟通
Plan Communications
C：管理项目团队
Manage Project Team
D：识别相关方
Identify Stakeholders
18：项目经理成功地将空调采购从A供应商转向B供应商。新产品检验完毕，并交付了所有项目可交付成果。项目经理下一步应该怎么做？
The project manager successfully transitions the procurement of air conditioners from supplier A to supplier B,New product verification is complete,and all project deliverables are met.What is next step for the project manager?
A：将所有权移交采购部，以便再次订购
Transfer ownership to the purchasing department to place future orders.
B：向供应商B授予成本加激励费用采购合同
Award a cost-plus-incentive-fee procurement contract to supplier
C：作出自制或外购决定
Conduct a make-versus-buy decision
D：审查采购工作说明书
Review the procurement statement of work
19：对于一个具有战略意义的重要客户资源，项目经理在确认矩阵组织中资源可用性时，发现某个关键资源已调往一个内部项目，项目经理首先应该采取何种行动？
For a strategically important customer resource,when the project manager identifies a
A：与项目赞助人协商推迟项目
Negotiate and postpone projects with project sponsors
B：要求项目管理办公室将资源重新调回项目
Request the project management Office to reassign resources to the project
C：更新风险登记簿
Update the Risk register
D：与职能经理协商将资源重新调回项目
Negotiate resources back to project with functional manager
resource availability in a matrix organization,it discovers that a key resource has been redeployed to an internal project,and what action should the project manager take first?
20：项目经理应该使用什么方法来准确收集项目需求，并从多个不同国家的项目相关方获得反馈？
What method should the project manager use to accurately collect project requirement and feedback from stakeholder located in several countries?
A：问卷调查
Questionnaires and surveys
B：焦点小组
Focus groups
C：引导式研讨会
Facilitate workshops
D：访谈
Interview
本期答案：
11、正确答案：B
解析：监控过程组项目风险管理。监督风险的工具包括：风险再评估，风险审
计，偏差和趋势分析，技术绩效测量，储备分析，状态审查会等。
12、正确答案：C
解析：见PMBOK 8.3.2.2根据题意，A是规划，B是保证，D是质量审计，
排除法参考答案C，而且寻找根本原因解决问题是质量控制。
13、正确答案：B
解析：参见PMBOK第6版中11.4.2.5决策树分析方案A：
EMV=40%*1.5+30%*0.6+30%*1=$1.08亿,方案B：
EMV=50%*1.3+20%*0.8+30%*1=$1.11亿
14、正确答案：B
解析：见PMBOK6/9.4.2.6/培训培训包括旨在提高项目团队成员能力的全部
活动。
15、正确答案：C
解析：人员配备管理计划是项目管理计划的一个组成部分，关心的是在合适的
时间将合适的人分配到合适的工作岗位上去。
16、正确答案：C
解析：PMBOK第6版8.2.2.5审计。题干关键词“执行质量保证”、“技术”，推测考察知识点为质量管理的工具。质量审计是一种独立的结构化审查，用来确定项目活动是否遵循了组织和项目的政策、过程与程序。质量审计可事先安排，也可随机进行；可由内部或外部审计师进行。
17、正确答案：A
18、正确答案：A
解析：指南-4.7.3.4组织过程资产更新，采购结束后选取的供应商作为过程资产的一部分加以更新。
19、正确答案：D
解析：根据题意，关键资源已经被调往一个内部其他项目，项目经理应使用谈判这个组建项目团队的工具与职能经理谈判来获得这个关键资源。
启动大会的作用是什么？启动大会主要内容是：成员互相认识建立联系，自上而下的要求，自下而上的承诺；分配工作，明确责任，因此最合适的选项是管理相关方期望，所以选A。
20、正确答案：A
解析：指南-5.2.2.2数据收集-问卷调查，是数据收集技术的一种，非常适用于以下情况：受众多样化，需要快速完成调查，受访者地理位置分散，并且适合开展统计分析。
